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Designing Micro-Fulfillment and Dark Stores Enhancing Supply Chain Agility in Urban Retail

Saurabh Kumar

Senior Technology Architect (Independent Researcher), IBM, Portland, OR, USA

Abstract

This study looked at how dark storefronts and micro-fulfillment centers (MFCs) can improve supply chain agility in urban retail settings. The study used a mixed-methods approach that included stakeholder surveys, simulation modeling, and thematic analysis of qualitative interviews in response to rising customer expectations for precise and timely deliveries. The findings showed that, in comparison to standard models, MFCs significantly shortened last-mile delivery times by more than 40%, while dark stores increased order accuracy and inventory turnover by as much as 35%. Significant cost reductions and increased customer satisfaction resulted from the combined application of both methodologies. In order to solve urban logistical issues and maximize end-to-end retail operations, the results demonstrated the strategic importance of localized, automated, and digitally connected fulfillment systems. For supply chain managers, merchants, and legislators looking to update last-mile fulfillment in congested urban settings, the study offers practical insights

Article Information

Journal

International Journal of Emerging Trends in Engineering and Management Research

Volume (Issue)

Vol. 8 No. 6 (2023): International Journal of Emerging Trends in Engineering and Management Research (IJETEMR)

DOI

https://doi.org/10.15662/ijetemr.2023.0806008

Pages

14746-14752

Published

November 11, 2023
Copyright

Open Access

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

Saurabh Kumar (%2023). Designing Micro-Fulfillment and Dark Stores Enhancing Supply Chain Agility in Urban Retail. International Journal of Emerging Trends in Engineering and Management Research , Vol. 8 No. 6 (2023): International Journal of Emerging Trends in Engineering and Management Research (IJETEMR) , pp. 14746-14752. https://doi.org/10.15662/ijetemr.2023.0806008

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